Refund Policy

Because research materials are sensitive to chain-of-custody and storage conditions, returns are reviewed case by case. Contact Lynx Labs promptly if an order is incorrect, damaged in transit, missing required documentation, or affected by a fulfillment issue.

Keep the original packaging and order information available while the issue is reviewed. Approved resolutions may include replacement, reshipment, store credit, or refund depending on the circumstances and current product status.